| Customization: | Available |
|---|---|
| Certification: | ISO, Halal/Kosher |
| Assay Method: | HPLC, Tlc |
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Q1: How to confirm the Product Quality before placing orders?
A: By sending you via our available samples. Or if you have special re-quirement on the goods, we can prepare samples according to your re-quirement and send to you for your confirmation.
Q2: Can you supply free samples?
A: Yes, we can provide some free sample, only the shipping cost have tobe on the customers' account. You can either pay us the shipping cost orarrange a courier to collect the samples.
Q3: What's the MoQ?
A: For the high value product, our MOQ starts from lg and generallystarts from 10g. For other low value product, our MOQ starts from 100gand lkg.
Q4: ls there any discount?
A: Yes, for larger quantity, we always support with better price.
Q5: How to place order and make payment?
A: You can send our your Purchase order(ifyour company has), or justsend a simple confirmation by email or by TradeManager, and we willsend you Proforma Invoice with our bank details for your confirmation..then you can make payment accordingly.
Q6: How do you treat quality complaint?
A: All our products are strictly tested by our QC, and confirmed by QA;unqualified material will not be released to customer.In case any quality problem is confirmed to be caused by us, we will re-place the goods or refund your payment immediately.
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